Stop treating customer service as a response machine. Our platform unifies all customer interactions, orders, returns, and reviews to transform CX into actionable insights that drive growth.
Explore the core capabilities that turn customer experience into a compounding advantage for your brand.
Deploy agents that take real actions based on your guidelines & SOPs and convert 1–3★ reviews into 5★ testimonials.
Analyze every interaction, return, and review to uncover product issues, optimize listings, and track impact with data-driven KPIs.
Link helpdesk emails with Amazon orders, cross-reference channels, and create targeted segments for email campaigns.
Fine-tuned on your historical tickets and tone so it feels like your best CX agent.
Issues refunds, checks inventory, edits orders, and sends follow-ups across all your channels.
Escalates edge cases and gives your team one-click takeovers with full context.
Every decision updates your SOPs so the next ticket resolves instantly.
A closed feedback loop that analyzes returns, reviews, and every interaction, extracts patterns, deploys improvements, and remeasures impact—on repeat.
Orders, returns, reviews, and conversations land in one warehouse of truth.
Connected channels
Our specialized Review Recovery Team converts negative reviews (1–3★) into positive ones (4–5★) at a 9.3% success rate, directly improving your brand reputation and product ratings.
1–3★ → 4–5★ conversion rate
Link Amazon order IDs with help desk emails, unifying every customer across channels.
Build rich customer profiles with order & ticket history, AOV, and behavior across all channels.
Segment by channel preferences, purchase behavior, and lifetime value for targeted marketing campaigns.
Export enriched customer profiles to your marketing platforms for personalized campaigns.
Our system learns from your historical CX data to create proprietary Standard Operating Procedures, enabling automation of up to 95% of tickets.
Every ticket, every interaction, every resolution becomes training data. Your SOPs get smarter with each customer interaction.
SOPs are built specifically for your brand voice, policies, and customer service standards—not generic templates.
The system continuously refines SOPs based on success rates, customer satisfaction, and business outcomes.
How they became #2 in their category by taking control of their customer experience
3.8
Seller Feedback
3.9
Product Rating
4.67
Seller Feedback
+23% improvement
4.3
Product Rating
+10% improvement
#2
In Category
Without Strategy Changes
Achieved 10% review removal rate through expert customer service
Choose the perfect plan for your business. No hidden fees.
* All prices are charged in the paying company's local currency.
For the solo seller building their brand
billed monthly
For growing sellers ready to scale operations
billed monthly
For established sellers managing a large operation
billed monthly
Custom solutions for large-scale operations
Contact sales for pricing